A digital onboarding process for factoring customers
Nordea Finance Equipment (formerly SG Finans) needed a fully digital factoring service for small- and medium-sized businesses that would require fewer personal contacts throughout the process and thus create a quick, simple, and cost-efficient onboarding for the customers.
The solution was Spring – a fully digital onboarding process for factoring customers, developed in cooperation with Aptic.
SPRING – A fully digital onboarding process for factoring customers
Nordea started from a consumer perspective to create a simple solution and has, through new perspectives, succeeded in creating an innovative factoring solution that is entirely digital, in cooperation with Aptic.
How it works:
The customers register on the Nordea website and find out their credit limit and get an offer instantly.
If the offer is accepted, the customer sends the invoices to Nordea and get the money the same day.
The fees are fixed and gives the customer a clear overview of the costs. Nordea works as a small Fintech company with distributive solutions such as self-service for the customer and clarity in the price instead of complicated calculations.
“We see that there is a great need for this type of solutions and that there is a completely new market with great potential in this segment. We go a little upstream compared to how other companies in the industry do.
It is important not to complicate the wording of what the offer is. It should be easy to become and be a customer” says Kjell Vegard Opheim, Head of Factoring, Nordea Finance Equipment AS.
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About Nordea Finance Equipment AS
Nordea Finance Equipment AS (formerly SG Finans AS) is Norway’s leading finance institute within equipment leasing and factoring with 360 employees in the Nordic region.
They have assets of almost 40 billion NOK and made a profit of 900 MNOK in 2019
Nordea Finance Equipment AS is a fully owned subsidiary of Nordea Bank Abp and part of Nordea Finance. Nordea is represented in 19 countries through several bank offices, subsidiaries, and representation offices. They have 30 000 employees and more than 10 million customers within the bank, capital management, and insurance.